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Term & Policy

Introduction

Digital7 Agency reserves the right to change this policy at any time, including any new privacy policy updates. We highly recommend that all customers read and review the terms and conditions and privacy policy page before paying, ordering, or receiving our products and/or services. Hereinafter, Digital7 Agency will be referred to as DIGITAL7 AGENCY for consistency.

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Services

DIGITAL7 AGENCY will provide the Client with Search Engine Optimization Services (SEO) as described in this contract. We will use specific keywords and/or phrases to improve the search engine ranking and position the contents of the Client's website.

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Fees and Payment

All fees must be paid in full prior to the following month for work to continue. DIGITAL7 AGENCY reserves the right to stop or postpone all optimization activity if there is any balance owing. Fees are non-refundable, and any late payments may incur an annual rate of 21%. Clients may be automatically debited every month without receiving an invoice. Payments can be made via Visa, MasterCard, PayPal, or Check. If missed payments exceeds 90 days past due, DIGITAL7 AGENCY may submit the account to a collection firm or take legal action.

DIGITAL7 AGENCY reserves the right to alter service prices without prior notice. The amount on the invoice may vary depending on high and low seasons, competitiveness of geographical location, and the number of keyword phrases. On contracts that have us work with no monthly payments until we rank you in Google the actual contract starts from the day you sign the contract however you are required to pay in most cases 12 or 24 monthly payments to fulfill your contract. The time it took us to rank the clients website does not go against the total number of paid monthly amounts per clients contract.

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For plans involving deferred or different payment amounts until ranking achievement: Once at least one of your keyword phrase ranks on the first two pages of Google.com (top 20), the original contract terms will be replaced by twelve (12) monthly payments (or the length specified in the contract). These payments will begin upon confirmation of ranking and ensure ongoing optimization and stability. This agreement cannot be cancelled once the ranking milestone is met.

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Confidentiality and Techniques

All DIGITAL7 AGENCY techniques and work are 100% confidential and must not be revealed to protect our services.

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Cancellations and Contracts

Cancelling a contract before the term expires is prohibited. You cannot cancel a contract. The client must pay the full amount of the remaining months and may be subject to penalties, fees, and legal action based on the original package pricing. If however the client is not in a contract and is paying month to month the client may request to cancel however the clients must provide a minimum of 45 days' written notice to cancel early and receive a unique confirmation number from DIGITAL7 AGENCY. We do not offer any refunds or exchanges. In the case the client does not follow through on the agreement the client will be held responsible for the complete 12-month agreement plus the time occupied from the very beginning of the contract as well as late and penalty fees and possible legal fees.

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SEO Services and Client Responsibilities

DIGITAL7 AGENCY SEO services aim to provide increased exposure in search engines, primarily Google, and drive targeted online traffic to the Client’s site.

Client agrees to:

  • Provide administrative/backend access to the website for analysis.

  • Allow DIGITAL7 AGENCY to make necessary changes for optimization.

  • Provide additional text content if needed.

  • Understand that DIGITAL7 AGENCY is not responsible for any negative effects on the Client's website due to changes made by the Client or other parties.

 

Contract Renewal

SEO is a long-term commitment. If we do not receive a written request to cancel before your last payment, your contract will renew for an additional 12 months. You cannot cancel unless it is within the initial 30 days of renewal.

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Legal Liability and Arbitration

By hiring DIGITAL7 AGENCY, the Client agrees not to take any legal actions against DIGITAL7 AGENCY. Any disputes will be submitted to an arbitrator in Montreal, Quebec, Canada, and the arbitration will be confidential.

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General Policies

  • DIGITAL7 AGENCY is not responsible for server outages, client delays in providing access or support, or changes made to the website by the client.

  • Clients are responsible for any elements of text, graphics, photos, designs, trademarks, or other artwork provided for inclusion on the website.

  • DIGITAL7 AGENCY does not guarantee specific rankings, business growth, or income.

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Contact Information

DIGITAL7 AGENCY is a Canadian-based Incorporation with registered numbers in the province of Quebec, Canada (9166-8400 Que Inc). For more information, contact us at:

  • Mailing Address: 3501 Jack Northrop Ave Suite #65372, Hawthorne, CA 90250

  • Phone: 1-866-242-0334

 

By using our services, you agree to these terms and policies.

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