Term & Policy

Introduction

Digital7 Agency reserves the right to change this policy at any time, including any new privacy policy updates. We highly recommend that all customers read and review the terms and conditions and privacy policy page before paying, ordering, or receiving our products and/or services. Hereinafter, Digital7 Agency will be referred to as DIGITAL7 AGENCY for consistency.

Services

DIGITAL7 AGENCY will provide the Client with Search Engine Optimization Services (SEO) as described in this contract. We will use specific keywords and/or phrases to improve the search engine ranking and position the contents of the Client's website.

Fees and Payment

All fees must be paid in full prior to the following month for work to continue. DIGITAL7 AGENCY reserves the right to stop or postpone all optimization activity if there is any balance owing. Fees are non-refundable, and any late payments may incur an annual rate of 21%. Clients may be automatically debited every month without receiving an invoice. Payments can be made via Visa, MasterCard, PayPal, or Check. If missed payments exceeds 90 days past due, DIGITAL7 AGENCY may submit the account to a collection firm or take legal action.

DIGITAL7 AGENCY reserves the right to alter service prices without prior notice. The amount on the invoice may vary depending on high and low seasons, competitiveness of geographical location, and the number of keyword phrases. On contracts that have us work with no monthly payments until we rank you in Google the actual contract starts from the day you sign the contract however you are required to pay in most cases 12 or 24 monthly payments to fulfill your contract. The time it took us to rank the clients website does not go against the total number of paid monthly amounts per clients contract.

For plans involving deferred or different payment amounts based on performance (until ranking achievement): Once at least one of your keyword phrase ranks on the first one or two pages of Google.com (top 10 or 20) depending on your contract, the original contract terms will be replaced by twelve (12) monthly payments (or the length specified in the contract). These payments will begin upon confirmation of ranking and ensure ongoing optimization and stability. This agreement cannot be cancelled once the ranking milestone is met.

Confidentiality and Techniques

All DIGITAL7 AGENCY techniques and work are 100% confidential and must not be revealed to protect our services.

Contract Term

The Client is entering into a binding service commitment consisting of twelve (12) monthly payments. This Agreement becomes effective on the date it is signed by the Client. However, the Client’s twelve-payment billing term will begin only after the ranking condition described in the signed Agreement has been achieved. A change of mind, change in budget, dissatisfaction unrelated to the Agency’s performance, decision to discontinue marketing, sale or closure of the Client’s business, or decision to use another marketing provider does not release the Client from this Agreement. This provision does not limit any cancellation right required by applicable law or the Client’s right to terminate because of a material breach by the Agency that remains uncured for thirty (30) days after the Agency receives detailed written notice of the alleged breach.

Cancellation

If the Client cancels this Agreement, withdraws required cooperation, revokes necessary access, hires another party to interfere with the work, or otherwise prevents the Agency from reasonably performing its obligations before the ranking condition is achieved, the Client will be considered to have terminated the Agreement early and the early-termination provisions below will apply.

Early Termination During the Twelve-Payment Commitment

If the Client terminates or materially breaches this Agreement without lawful cause before completing all twelve (12) required monthly payments, the Client shall pay:

a. all outstanding invoices and charges that became due before termination;

b. all authorized expenses and additional services performed for the Client; and

c. an early-termination charge equal to six (6) monthly payments calculated using the regular, non-discounted monthly rate stated in this Agreement.

The parties acknowledge that the Agency commits substantial time, labour, resources and opportunity costs at the beginning of an SEO campaign, including work performed before the Client’s payments begin. The early-termination charge represents a reasonable estimate of the Agency’s anticipated losses and costs resulting from early termination and is intended as compensation, not as a penalty.

The early-termination charge becomes due upon termination and must be paid within thirty (30) days of the invoice date.

Non-Payment and Collection

Failure to pay an amount when due does not automatically increase the early-termination charge from six monthly payments to the entire remaining contract balance. However, the Agency retains the right to pursue any unpaid amount and any additional damages or remedies available under this Agreement or applicable law.

If a balance remains for more than 90 days the original contract may renew as the clients account remains open.

The Client shall be responsible for reasonable collection costs, court costs and legal fees incurred by the Agency in enforcing this Agreement, but only to the extent permitted and awarded under applicable law. Overdue amounts may accrue interest at the rate stated elsewhere in this Agreement or at the maximum lawful rate, whichever is lower.

Month-to-Month Services

After the Client completes the required twelve (12) monthly payments, services will continue on a month-to-month basis unless otherwise agreed in writing.

If you client has a balance the account cannot be cancelled and therefor will be charged per month or until balance is paid.

Either party may cancel month-to-month services by providing at least forty-five (45) days’ written notice. Cancellation requests must be sent to the Agency using the email or mailing address designated in this Agreement.

The Agency will provide written acknowledgment and a cancellation reference number. A cancellation request will remain valid if the Client can demonstrate that proper written notice was delivered, even if the Agency does not issue a reference number.

The Client remains responsible for charges incurred during the forty-five-day notice period and for all outstanding invoices, authorized expenses and additional services performed before the effective cancellation date.

Except where required by law or expressly stated in this Agreement, payments for services already performed or billing periods that have already begun are non-refundable.

SEO Services and Client Responsibilities

DIGITAL7 AGENCY SEO services aim to provide increased exposure in search engines, primarily Google, and drive targeted online traffic to the Client’s site.

Client agrees to:

Provide administrative/backend access to the website for analysis.
Allow DIGITAL7 AGENCY to make necessary changes for optimization.
Provide additional text content if needed.
Understand that DIGITAL7 AGENCY is not responsible for any negative effects on the Client's website due to changes made by the Client or other parties.

Contract Renewal

SEO is a long-term commitment. If we do not receive a written request to cancel before your last payment, your contract will renew for an additional 12 months. You cannot cancel unless it is within the initial 30 days of renewal.

Governing Law, Jurisdiction, and Dispute Resolution

By hiring DIGITAL7 AGENCY, the Client agrees not to take any legal actions against DIGITAL7 AGENCY. This Agreement shall be governed by, and construed in accordance with, the laws of the Province of Quebec and the federal laws of Canada applicable therein.

1. Financial Disputes & Breaches of Contract: For any dispute, claim, or controversy primarily involving outstanding fees, non-payment, early termination charges, or a direct breach of contract by the Client, DIGITAL7 AGENCY retains the sole and exclusive option to initiate legal proceedings in the courts of the judicial district of Montreal, Quebec, Canada (including the Small Claims Division). The Client irrevocably submits to this exclusive jurisdiction and venue, explicitly waiving any objection based on an inconvenient forum (forum non conveniens).

2. All Other Issues & Final Fallback: For all other disputes, claims, or issues arising out of or relating to this Agreement (including but not limited to claims regarding liability, intellectual property, confidentiality, or performance quality), or if DIGITAL7 AGENCY elects not to use the court option described in Section 1, the dispute shall be resolved exclusively by binding, confidential arbitration in Montreal, Quebec. The arbitration shall be conducted in English or French, and the decision of the arbitrator shall be final and legally binding.

3. One-Way Court Restriction: Under no circumstances shall the Client initiate any lawsuit, claim, or legal proceeding against DIGITAL7 AGENCY in any forum other than a confidential arbitration located in Montreal, Quebec.

General Policies

DIGITAL7 AGENCY is not responsible for server outages, client delays in providing access or support, or changes made to the website by the client.
Clients are responsible for any elements of text, graphics, photos, designs, trademarks, or other artwork provided for inclusion on the website.
DIGITAL7 AGENCY does not guarantee specific rankings, business growth, or income.

Contact Information

DIGITAL7 AGENCY is a Canadian-based Incorporation with registered numbers in the province of Quebec, Canada (9166-8400 Que Inc). For more information, contact us at:

Mailing Address: 3501 Jack Northrop Ave Suite #65372, Hawthorne, CA 90250
Phone: 1-866-242-0334

By using our services, you agree to these terms and policies.